Privacy Policy

1. Information We Collect

When you submit an inquiry, contact us, or interact with our website, we may collect the following information:

• Full name
• Email address
• Phone number
• Event date and details
• Message content
• Device and browser information (via standard web analytics)
• SMS opt-in consent status

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to event booking inquiries and service requests
• To communicate about your event details, confirmations, and updates
• To send SMS messages related to bookings and service updates (with your explicit consent)
• To improve our website and customer experience
• To comply with applicable laws and regulations

3. SMS Communication Disclosure

If you opt in to receive text messages from Sage Event Place (a DBA of New Wave Bounce Houses LLC), you may receive SMS messages related to your event inquiry, booking confirmations, and service updates.

• Message frequency varies based on your inquiry and booking status.
• Message and data rates may apply depending on your carrier plan.
• You may opt out at any time by replying STOP to any text message.
• For assistance, reply HELP to any text message.
• No mobile opt-in or text message consent will be shared with third parties or affiliates.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We will not share your data with third parties except in the following circumstances:

• To comply with legal obligations or court orders
• With trusted service providers who assist in operating our business (e.g., communication platforms), under strict confidentiality agreements
• With your explicit written consent

5. Your Rights & Opt-Out

You have the right to:

• Request access to personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of SMS communications at any time by replying STOP
• Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, contact us at info@sageeventplace.com or call +1 909-323-7699.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Cookies & Web Analytics

Our website may use cookies and similar tracking technologies for analytics and performance improvements. You can configure your browser to refuse cookies; however, some features of our site may not function properly.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the updated policy.

10. Contact Us